How do I see a student's contacts, or change the email they log in with?
Contacts is at the top of the student's page. Every look is in the activity log.
- 1Open the student. Contacts is at the top. Tap Show contact to see the mobile, the email and next of kin. Each look is written in the activity log.
- 2Under 18, next of kin is the adult responsible unless someone else is named, so it says Next of kin: same as adult responsible. For an adult, a blank one says Next of kin: not given. Tap Edit to add one.
- 3A student with an account shows Logs in with: and their email. Only the club owner can change it. If they lost that email, the owner taps Change, types the new one, taps Send invite, then Confirm.
- 4An invite goes to the new email, and a short notice to the old one with a Stop this change link. Both work for 24 hours. Nothing changes until the invite is accepted, and they must confirm their new email first.
- 5Once it is accepted, they log in with the new email and everything on the record stays. The old email and the club owner each get an email saying it happened.
- 6A student with card payments or a Direct Debit running from their login cannot change it yet, so nobody is left paying for a record they no longer see.
- 7It changes this student at your club only. Their records at other clubs stay with the old account.
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More on students and joining
How does the Students page work?How do I import students from a file?How do I add a student's photo?How do I add a student?How do I fill in a student's form and get it signed at class?How do I change a student's details?How do I invite a club member to finish their record?How do trial bookings work?How do I cancel, delete or archive a trial request?